FAQ's
We accept all major credit/debit cards. You can also use Klarna and Afterpay for a "buy now, pay later" option.
You will receive tracking information through a confirmation email once the order is shipped. This will keep you updated on your order’s progress.
Generally, it takes 3-5 business days, but it depends on your chosen location and the shipping method.
Currently, we only ship within the USA.
If your package is marked as delivered but you have yet to receive it, please contact us at mygirlfriendscloset.stl.tt@gmail.com. We will assist you in resolving the issue, however, we're not liable for packages lost or stolen after delivery confirmation.
The postal service accepts claims, which you can submit.
For this, make sure to contact us as soon as possible. We’ll do our best to accommodate your request; however, once an order is processed, changes may not be possible.
Customers will be notified via email or SMS.
Please contact our chat support on the website to explore other options.
We accept returns and exchanges under certain conditions. Please refer to our Return Policy for details on eligibility and the process.
You can sign up for Diva Dollars through our website. Once registered, you’ll earn points with every purchase that can be redeemed for discounts on future orders.
You can reach us at mygirlfriendscloset.stl.tt@gmail.com. Our customer service team is available Monday through Saturday, from 8 am to 8 pm.
Yes, we offer local delivery and buy online, pickup in-store options for customers in the St. Louis area. You can choose this area at checkout.
Changes can be made within the first 24 hours after placing the order.